Can this skill be appropriately depicted in a video model?
Video models depict very specific skills. A role or expectations for work settings is so broad that this tool may be like using a 3/8” socket wrench where you need an adjustable wrench that changes depending on the size of the nut. The video model shows a narrow range of examples. The narration over the video may be broad, as you saw in the example social narrative above. However, carefully consider if this is the best tool for your job. Below is one example of a video model, for one very specific context and interaction between a customer and an employee:
This is the right way to apologize to a customer, even when it’s not your fault. She bought a product that does not work. This is not the employee’s fault, but he still says, " I’m really sorry about that." He looks at the customer, speaks in a polite tone, and tells her that he will help her. He is providing quality customer service.
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Have you task analyzed this skill to ensure that your video clearly depicts every key step that comprises the skill?
How will you ensure that the student experiences opportunities to not only review the skill via the video model, but to also engage in repeated rehearsal of the skill across multiple contexts?
Will the student be able to review the video just prior to expected performance of that skill (priming)?