Here is one example of a video model that depicts the appropriate response to an interruption, and several video models that depict the appropriate way to respond to questions:
Here is an example of a social interruption. Matt’s co-worker asks him if he has seen a certain movie. They chat briefly about the movie, and then they get back to work.
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This is the right way to respond when someone asks you a question at work. He looks towards his co-worker, and answers him right away. He uses a friendly tone of voice.
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This is the right way to respond when you don’t know the answer to someone’s question. He looks towards his co-worker and responds right away. He says, "I don’t know, I’m sorry." This shows that he is friendly and polite.
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This is the right way to respond when you need more time to think about a question. He looks towards his co–worker, and politely tells her that he needs more time.
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