Overview

Once you have been hired for a job, there are many important things that you need to do to keep that job.  Sometimes, people become very unhappy in their jobs because they don’t always know how to manage certain situations.  Some people are even fired from their jobs because they cannot cope with the job responsibilities and social demands within the work environment. There are many written rules you have to follow at work, but there are also many unwritten rules that you must follow in order to be successful in your job.  Unwritten rules are social rules that no one tells you, but you are expected to follow them anyway because everyone else follows those rules as well. 

These written and unwritten rules have to do with many aspects of the work environment including:

• Wearing appropriate work attire
• Following appropriate grooming and hygiene rules
• Following instructions
• Accepting feedback from a supervisor
• Asking for help
• Dealing with interruptions
• Dealing with changes in routines and procedures
• Greetings and goodbyes
• Making small talk with co-workers
• Teamwork
• Keeping appropriate personal space
• Private versus public behaviors
• Making friends at work
• Dealing with customers
• Coping strategies to manage stress, frustration, and anxiety
• Time-management and organizational strategies
• Following a work schedule
• Completing work on time
• Break time
• Bullying and workplace harassment

In this section of our website, we give you step-by-step instructions and guidelines on all of these topics (and more) to help you keep your job.